2022 – TUI apologizes for canceling flights as UK faces mid-term travel chaos | Toy Travel

Tui issued an apology after several flights were canceled, blaming “operational and supply chain issues” for further disrupting travel plans for half the term.

The travel company announced a “small number” of flight cancellations – six in total – and delays at Birmingham, Gatwick and Manchester airports on Saturday.

This comes after easyJet airline canceled more than 200 flights over the next 10 days as many schools were disbanded at half time on Friday. The cancellations will affect about 24 flights per day from Gatwick between Saturday and June 6.

Tui said it would provide refreshments to late customers and hotel accommodations “if appropriate”. They promised to refund canceled flights within two weeks.

A spokesperson for the travel company said: “We apologize for the inconvenience caused to customers who have experienced flight delays or flight cancellations. The delays were caused by a combination of factors and we are doing our best to keep our customers informed and will provide refreshments and hotel accommodations where applicable.”

“When we make the difficult decision to cancel a small number of flights, customers will receive a full refund within 14 days and we will contact them directly to help them find another holiday. We thank our customers for their understanding and apologize for any inconvenience.”

EasyJet apologized for the 200 cancellations but said they were “essential to provide reliable services at this busy time”.

“We have made the decision to cancel approximately 24 Gatwick flights per day from May 28 to June 6 in advance,” a spokesperson said. “We sincerely apologize for the delay in notifying some of these cancellations and the inconvenience caused to customers who booked these flights.”

They added, “Customers will be notified as of today [Friday] They will be given the opportunity to rebook their flight or get a refund and be able to claim compensation in accordance with the regulations.”

There were reportedly long queues at airports including Gatwick, Manchester, Stansted and Bristol.

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Meanwhile, Liverpool fans were on their way to Paris for the Champions League final on Saturday, and families faced huge waiting periods at half-time at the port of Dover and airports.

Thousands of football fans flocked to the port on Friday and holidaymakers are in high demand.

In its mid-term travel information, the port advised passengers to “pack sufficient supplies including food and water” in case of delays and warned that “there is a very busy week ahead”.

They said, “We ask everyone to allow sufficient time for their journey and advise ferry passengers to check with their chosen operator for updates.”